Tag

CIO

Articles filed under CIO.

The Autonomous Enterprise Has an Authority Problem

The Autonomous Enterprise Has an Authority Problem

As ERP vendors move towards AI agents capable of executing business processes autonomously, CIOs face a new question: how much authority should software be allowed to exercise? From privileged identities and segregation of duties to financial limits, agent-to-agent decisions and kill switches, the autonomous enterprise will require a new approach to delegated authority.

When Does Refusing AI Become a Performance Problem?

When Does Refusing AI Become a Performance Problem?

Employees have every right to question AI. But if an organisation provides secure, governed and appropriate AI tools, does refusing to use them eventually become a performance issue? The answer may depend less on AI adoption than on whether employees can still deliver the outcomes their roles require.

How Many SAPs Does One Company Actually Need?

How Many SAPs Does One Company Actually Need?

Multiple SAP environments rarely result from a deliberate strategy. They accumulate through acquisitions, regional requirements, legacy decisions and operating-model changes. This article argues for a presumption towards ERP consolidation while examining where separate environments remain justified, why one SAP is not necessarily the right answer, and how data, resilience, RISE, Azure, M&A and business harmonisation should shape the decision.

Your AI Strategy Is About to Meet 20 Years of ERP Customisation

Your AI Strategy Is About to Meet 20 Years of ERP Customisation

ERP customisation was often a rational business decision. But as AI agents move deeper into operational systems, decades of custom code, exceptions and undocumented processes could become a major constraint. CIOs now need to distinguish between complexity that still creates competitive advantage and complexity that merely preserves history.

Why Most AI Projects Will Fail — and How to Spot the Companies That Won’t

Why Most AI Projects Will Fail — and How to Spot the Companies That Won’t

Most AI projects won’t fail because the technology isn’t capable—they’ll fail because organisations skip the fundamentals. As the era of AI hype gives way to one of accountability, success will depend on trusted data, strong governance, clear business outcomes, and measurable ROI. The real winners won’t be those talking about AI the loudest, but those building the foundations that allow it to deliver lasting business value.