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Articles filed under ERP.
As ERP vendors move towards AI agents capable of executing business processes autonomously, CIOs face a new question: how much authority should software be allowed to exercise? From privileged identities and segregation of duties to financial limits, agent-to-agent decisions and kill switches, the autonomous enterprise will require a new approach to delegated authority.
Multiple SAP environments rarely result from a deliberate strategy. They accumulate through acquisitions, regional requirements, legacy decisions and operating-model changes. This article argues for a presumption towards ERP consolidation while examining where separate environments remain justified, why one SAP is not necessarily the right answer, and how data, resilience, RISE, Azure, M&A and business harmonisation should shape the decision.
ERP customisation was often a rational business decision. But as AI agents move deeper into operational systems, decades of custom code, exceptions and undocumented processes could become a major constraint. CIOs now need to distinguish between complexity that still creates competitive advantage and complexity that merely preserves history.
SAP’s biggest challenge may not be AI itself, but maintaining customer trust, execution clarity and realistic transformation paths amid growing complexity.
