
Goodhart’s Law Is Coming for AI
AI success isn’t measured by how much you use it, but by the value it creates. Good metrics drive better decisions; bad metrics drive better scores.
Tag
Articles filed under Artificial Intelligence.

AI success isn’t measured by how much you use it, but by the value it creates. Good metrics drive better decisions; bad metrics drive better scores.

Most AI projects won’t fail because the technology isn’t capable—they’ll fail because organisations skip the fundamentals. As the era of AI hype gives way to one of accountability, success will depend on trusted data, strong governance, clear business outcomes, and measurable ROI. The real winners won’t be those talking about AI the loudest, but those building the foundations that allow it to deliver lasting business value.

The traditional 'buy don't build' advice served CIOs well for two decades. AI-assisted development, citizen developers and cloud platforms have fundamentally changed that equation.

AI may be saving hours across your organisation, but your best employees could be quietly spending a large portion of those hours fixing its mistakes